Fair Gaming

Fair Gaming at Privebet

Privebet is committed to a fair and secure gaming environment. We implement verifiable mechanisms to ensure the integrity of all games, transparent rules, and responsible practices that protect players and the brand alike. This policy describes the core controls, verifications, and procedures that underpin fair play across our platform.

Randomness, Game Integrity and Auditing

All Privebet games rely on certified random number generation to determine outcomes. The RNG is subjected to independent testing and certification, and the results are maintained as part of our compliance program. We conduct ongoing audits of game operation, and the average payout percentage is reviewed on a regular basis to confirm alignment with published game rules and industry standards. A complete audit trail of every game transaction is retained for accountability and can be made available upon request in accordance with applicable law and internal policy.

Licensing, Regulation and Compliance

Privebet operates under a licensed gaming framework issued by the applicable regulatory authority of the Curacao jurisdiction. We comply with all licensing conditions, regulatory reporting requirements, and ongoing supervisory obligations designed to maintain a secure and trustworthy gaming environment. Our governance structure supports independent oversight and prompt responsiveness to regulatory developments affecting player safety and fairness.

Rules, Odds Transparency and Payouts

For every game offered on Privebet, we publish or provide access to the formal game rules and payout tables. Where applicable, the expected return to player (RTP) and variance information is disclosed in the game rules or within the specific game interface. Changes to game rules or payout structures are communicated to players in a timely manner, and all players are entitled to access current rules prior to gameplay.

Data Security, Privacy and Transaction Integrity

We maintain robust data protection and information security measures to safeguard personal and financial information. An immutable audit record is kept for all account activity and financial transactions. Access to sensitive data is restricted to authorized personnel, and data processing adheres to our Privacy Policy and applicable data protection laws. We do not disclose personal information to third parties except as required by law or with explicit player consent for service delivery.

KYC, AML and Identity Verification

To comply with anti-money laundering and counter-terrorism financing obligations, Privebet conducts identity verification (KYC) and risk-based monitoring. The verification process may require submission of government-issued identification and proof of address. Identity verification is completed prior to enabling features such as withdrawals or certain high-risk transactions. We may request additional documentation to verify source of funds or to ensure compliance with regulatory requirements. All documents are handled confidentially and in accordance with our data protection standards.

Responsible Gaming

Privebet supports responsible gaming. We provide players with self-control tools, including deposit limits, cooling-off periods and self-exclusion options. Access to accounts and play is restricted to individuals aged 18 years and older. We provide information and pathways to seek help if gaming becomes problematic, and we monitor activity to identify potential risk indicators in accordance with our Responsible Gaming Policy.

Player Support, Complaints and ADR

We maintain a transparent Player Complaints Policy. If you wish to lodge a complaint, you may submit it through our designated channels and we will acknowledge receipt within a defined timeframe. We review complaints according to internal timelines and, if a resolution is unsatisfactory, you have the right to refer the matter to an independent Alternative Dispute Resolution (ADR) provider in line with regulatory requirements. Our policy details escalation steps, the information to include, and the expected resolution timelines.

Deposits, Withdrawals and Refunds

Privebet implements secure payment processing and fraud prevention measures. We accept a range of payment methods, including card and alternative options, subject to verification. Withdrawals are subject to identity verification and may be reviewed for compliance with AML and fraud controls. We provide clear statements of withdrawal processing times, required documentation, and possible verification delays. Refunds are processed in accordance with our Refund Policy and applicable laws, with attention to minimizing disruption to legitimate players.

Policy Updates and Compliance

This Fair Gaming Policy is subject to periodic updates to reflect regulatory changes, technological developments, and enhancements to our controls. Updated terms become effective upon posting on the Privebet platform, and continued use after such posting constitutes acceptance of the revised policy. We will communicate material changes where required by law or regulatory obligation.